Revolutionizing the Service Department
The Lightspeed Service Technician Video is a powerful tool that empowers your service advisors and technicians to create walk-around videos and share informative media with clients.
DIG DEEPERThe power of video
Now customers can see for themselves exactly what your service department has accomplished or is recommending with the Lightspeed Tech Video tool. This feature allows service technicians to record and share videos documenting a walk-around inspection or service recommendation by simply using their mobile device.
Tech Video Benefits
Increase Trust
Build Stronger Customer Relationships
Lightspeed Tech Video bridges this gap between your service techs and your customers by providing a visual representation of repair suggestions. It offers customers visual proof of the items in question, fostering trust and delivering a superior experience.
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Involve the Decision Maker
Consider that 60% of the time, the decision maker isn’t at the dealership! Video allows consumers to easily share the video with the person paying the bill so the overall transaction can go smoother.
Impact Your Bottom Line
Dealerships have experienced a 30% uptick in service sales when they use video to communicate with customers. When customers actively engage with the repair process through Tech Video, they are more likely to agree to service and repair suggestions. Transparency and trust drive this positive response, resulting in greater ROI for your service department.
WATCH DEMOSee How it Works
Experience the power of Lightspeed for yourself when you sign up for Lightspeed Tech Video demo.
Request a DemoDealership Insights
Make sure to catch our webinars, read our blogs and check out all resources to learn tips and tricks related to our solutions.
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